Thank you for visiting the SIGNWAVE Australia Pty Ltd ("SWA", "we", "us", or "our") website located at www.signwave.com.au and related sites (collectively "SIGNWAVE", Site(s) or Site(s)").
The SIGNWAVE Sites are operated by SWA and exist for the purpose of disseminating information about our company and our SIGNWAVE® services and products, and to provide a mechanism for users to order our SIGNWAVE® services and products online through our SIGNWAVE Centers, which are owned and operated by independent third party franchisees or other parties.
This SIGNWAVE Site is controlled, and all information that you submit through this SIGNWAVE Site is collected, stored, and processed in the United States.
What We Collect and How We Use It
Generally, you may visit this Site without providing SWA or its affiliates with any personally identifiable information. We collect personally identifiable information about you only if you voluntarily provide it to us and you have the option not to provide any personally identifiable information to us. You may voluntarily provide to us personally identifiable information such as your name, address, email, phone number and other contact information, when you contact us, to submit a request to us, fill out contact information, sign up for FASTMAIL (email marketing campaign), subscribe to mailing lists concerning SWA or enroll in Make This My SINGWAVE, submit a Request for Quote, Send a File or choose to participate in a sweepstakes or promotion, we will collect your personally identifiable information that you submit to us in connection with that action to process your request. We may also collect other personally identifiable information that you choose to include in any communications that you send to us. We may use your personally identifiable information to respond to your requests for information and provide you with information about SWA. We may use small text files called cookies to improve your overall Site experience. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We may transfer your personally identifiable information and other information that you submit on our SIGNWAVE® Sites to our offices, affiliates, SIGNWAVE® Center franchisees, and service providers in the United States and throughout the world. However, we can, and will ask our franchisees and service providers to, use, store and otherwise process your information collected through any SIGNWAVE® Site in accordance with this Policy regardless of where it is transferred. We do not share your personally identifiable information to third parties, without your consent, except to the extent required by law, in accordance with your instructions
Franchisee Applications: We permit users who are interested in franchise opportunities with SIGNWAVE® to submit franchisee applications online through SIGNWAVE® Sites, franchise.fastsigns.com. If you choose to submit a franchisee application through the SIGNWAVE Site, we will ask you to provide detailed and verifiable information, including your name, your spouse’s name, your contact information, information about your work and professional experience, your educational background and personal and/or business finances. In addition, we will ask for permission to conduct a check regarding your credit history, work experience, criminal records, and general character. If you do not consent, we will not be able to process your application. We utilize industry-standard SSL technology to allow for the encryption of all franchisee applications submitted on a SIGNWAVE Site. For additional details about our information security practices please see the section entitled SECURITY. If you are still uncomfortable with submitting a franchisee application via the Internet for any reason, please feel free to print a copy of the franchisee application and submit a completed application via facsimile (click here for our fax number) or by mail (click here for our address).
The SIGNWAVE Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, IP addresses, computer and browser type, version and domain, dates and times of use of each page of our Site, and any third party website from which you were transferred to this Site, and we may analyze data for trends and statistics in the aggregate, but this information will be in aggregate form only and it will not contain personally identifiable information. This aggregate information is not linked to any personal information that can identify any individual person. We may use this aggregate information to analyze trends, administer the Site, track users’ movement and gather broad demographic information for aggregate use and to improve SIGNWAVE Sites.
Third-Party Web Beacons
We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our Site. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
We may provide aggregate information and the data generated by cookies to web design and marketing firms we contract for website development and advertising purposes. We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to prevent harm to yourself or others. Additionally, we may disclose your personally identifiable information, in our sole discretion, to law enforcement agencies to assist in any investigation.
SWA recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. No personally identifiable information is collected by us from children under the age of 13 and this Site is not intended for children under the age of 13. SWA does not target its services or this Site to children under 13. SWA does not knowingly collect personally identifiable information from children under the age of 13.
Links to Third Party Sites and FASTSIGNS Centers
We may employ procedural and technological measures, consistent with industry practice that are reasonably designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction.
Controlling or Changing Your Information
You may request to stop receiving marketing or promotional communications by sending us a written request to the address listed below or by following the opt-out instructions in the e-mail you receive from us. You may review, change, or request the deletion of your contact information and preferences at any time by:
Emailing us at: firstname.lastname@example.org , or
Writing us at: SIGNWAVE ® Australia Pty Ltd
Suite 3.09, 100 Collins Street ALEXANDRIA NSW 2015
However, to the extent that corrected or deleted information is also stored in other databases, we cannot always ensure that such corrections or deletions will immediately reach the other databases. Some information may be retained for longer periods as required by law, contracts or auditing requirements.